The Embotics® vCommander® Windows service logs a great deal of information, which is typically used when interacting with Embotics’ technical support. An easy way to submit logs to the technical support team is to run the Embotics vCommander diagnostics. 


Manually Managing Logging Level


You can also set DEBUG logging manually for individual components in the interest of keeping the log files current, and at a manageable size.

  1. On the Embotics vCommander application server, open <INSTALL_DIRECTORY>\Embotics\vCommander\tomcat\common\classes\log4j.properties using a text editor such as Notepad.
  2. Add the debug statement from those listed below to the file, making sure that there are no spaces preceding or trailing. Use lines only as directed by support to avoid increasing logging beyond the scope of what is needed to investigate your issue.

There’s no need to restart the vCommander Windows service when making these changes.



Feature Line
Active Directory and LDAP
log4j.logger.com.embotics.vlm.service.security.userdirectory=DEBUG

Capacity
log4j.logger.capacity=DEBUG

Costing
log4j.logger.com.embotics.vlm.service.cost=DEBUG

Destinations
log4j.logger.com.embotics.vlm.service.destination=DEBUG

Events Processing
log4j.logger.eventdistribution=DEBUG
log4j.logger.EventProducerExecutor=DEBUG
log4j.logger.EventStats=DEBUG
log4j.logger.com.embotics.vlm.service.event=DEBUG

Fencing
log4j.logger.fencing=DEBUG

Guest OS Customizations
log4j.logger.com.embotics.vlm.service.server.mediator=DEBUG

Guest OS Interaction
log4j.logger.osscanner=DEBUG

IP Pooling
log4j.logger.com.embotics.vlm.service.network=DEBUG

Login Session Security
log4j.logger.com.embotics.vlm.service.security=DEBUG

Method Timing
log4j.logger.MethodTiming=DEBUG

Observation Processing
log4j.logger.observation=DEBUG

Observation Timing
log4j.logger.observation.timing=DEBUG

Organization Management
log4j.logger.com.embotics.vlm.service.organization=DEBUG

Policies
log4j.logger.com.embotics.vlm.service.policy=DEBUG

Policy Execution
log4j.logger.ruleengine.timing=DEBUG

Policy Modification


log4j.logger.ruleengine=DEBUG

Recommendations
log4j.logger.ruleengine.timing=DEBUG

Report Generation
log4j.logger.com.embotics.vlm.reports.type=DEBUG

Reporting Service
log4j.logger.com.embotics.vlm.service.reports=DEBUG

Run Program / Scripting (Private Cloud)
log4j.logger.com.embotics.vlm.service.objectmodel=DEBUG
log4j.logger.com.embotics.vlm.service.request=DEBUG
log4j.logger.com.embotics.vlm.service.workflow=DEBUG

Run Program / Scripting (Public Cloud)
log4j.logger.com.embotics.vlm.controller.task=DEBUG
log4j.logger.com.embotics.vlm.controller.task.gd=DEBUG

Service Requests
log4j.logger.com.embotics.vlm.service.request=DEBUG

SMTP integration
log4j.logger.com.embotics.vlm.service.smtp=DEBUG

Single Sign-on
log4j.logger.org.springframework.security.web=DEBUG
log4j.logger.org.springframework.security.saml=DEBUG
log4j.logger.com.embotics.vlm.portal.saml=DEBUG

Tasks Detail
log4j.logger.com.embotics.vlm.service.task=DEBUG

Tasks Subsystem
log4j.logger.com.embotics.vlm.controller.task=DEBUG

VM Naming
log4j.logger.com.embotics.vlm.service.objectmodel=DEBUG

VMM Interactions
log4j.logger.com.embotics.vlm.service.server.mediator=DEBUG

Workflows
log4j.logger.com.embotics.vlm.service.workflow=DEBUG