Embotics® vCommander® ships with a diagnostics utility that makes it easy for you to provide information about your deployment to Embotics’ Technical Support team.
- Login to vCommander and choose Support under the Help menu.
- Click Download diagnostic package.
- Check all 4 checkboxes and click Download.
- Locate the downloaded zip file (vCommander_Diagnostic.zip) and attach it with your email response.